About This Course
Contract management is a critical element of facilities operations. It governs everything from vendor performance to compliance and service consistency. Whether it’s janitorial services, mechanical system maintenance, or equipment leasing, FM professionals must ensure that the contract terms are clear, measurable, and aligned to business outcomes. This course offers practical strategies for managing agreements across all FM functions.
You'll learn how to build and maintain a contract management system—from defining requirements and drafting agreements to negotiating terms, tracking compliance, and evaluating vendor performance. The course will also explore common contract risks, including poorly scoped work, weak governance, and missed renewal dates, and how to avoid them. Whether you're running a single site or managing multiple suppliers across a portfolio, this course will help you protect operational quality while reducing unnecessary costs.
By the end of this course, you will:
- Understand the stages of an effective contract management process.
- Learn how to evaluate and negotiate contract terms with vendors.
- Monitor contract compliance and vendor performance effectively.
- Identify and mitigate risks related to unclear scope and poor governance.
- Standardise service delivery through SOPs and documented expectations.
- Build long-term vendor relationships that support operational goals.
Topics Covered:
- Importance of Contract Management
- Effective Contract Management Process
- Role of the Facilities Manager in Contract Management
- Challenges Involved in Contract Management
- Benefits of Contract Management
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
