About This Course
Facilities Management is a dynamic and multifaceted profession that touches every part of an organisation’s day-to-day function. From janitorial services to engineering, safety, security, and transport, FM professionals ensure environments are safe, efficient, and aligned with operational needs. Career progression in this sector spans from entry-level operator roles through to strategic leadership positions like Director of Facilities, requiring a diverse skill set, cross-functional coordination, and a strong understanding of people, places, and processes.
You'll explore the career pathways and capabilities needed at every level of the FM ladder—from operational workers and supervisors to managers, executives, and directors. You’ll examine how core services like EHS, Help Desk, and Maintenance operate, and how these roles contribute to the broader goals of the business. Whether you’re new to the field or mentoring the next generation of FM leaders, this course provides a roadmap to capability growth and career development across the facilities lifecycle.
By the end of this course, you will:
- Understand the responsibilities of each Facilities Management career level.
- Learn how to progress from operator to leadership roles in FM.
- Identify key skills across cleaning, maintenance, transport, and EHS functions.
- Explore how different FM services contribute to business continuity.
- Recognise the leadership traits required at executive and director levels.
- Discover the balance between technical, interpersonal, and strategic FM skills.
Topics Covered:
- The Different Types of Facilities Management Careers
- Attribute: Operator Level Worker
- Attribute: Supervisor
- Attribute: Facility Executive
- Attribute: Deputy Manager, Asst. Manager, Duty Manager
- Attribute: Facilities Manager
- Attribute: Head of FM or Director of Facilities Management
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
