About This Course
Understanding your client’s needs is the first step toward securing the right property for their future success. This course equips Tenant Representatives with the skills and knowledge to conduct a thorough Needs Analysis, ensuring the workspace aligns with business goals and employee engagement.
You’ll learn how to analyze a client’s current operations, identify their future workspace requirements, and collaborate with stakeholders to provide an accurate brief for property sourcing. Whether you’re working with internal teams or external consultants like Workplace Strategists or Designers, this course prepares you to confidently guide your client through the decision-making process.
By the end of this course, you will:
- Gain a comprehensive understanding of how a Needs Analysis supports informed property decisions.
- Learn how to assess a client’s current workplace operations and identify areas for improvement.
- Collaborate effectively with stakeholders such as Property Leads and IT departments to gather key insights.
- Understand when and how to engage external consultants for expert guidance.
- Align workplace dynamics (people, processes, and environment) to enhance business success.
Topics Covered:
- Approach for Undertaking Needs Analysis
- Identify Stakeholders and Planning Team
- Getting Help from Consultants and Experts
- Review Vision Setting
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
