About This Course
Effective PCG oversight ensures that workplace change programs stay on track. From monitoring team readiness and engagement progress to assessing technology streams and communication plans, PCGs must understand the evolving picture of how the business is adapting. Their guidance shapes the quality of staff experience and the success of adoption.
You’ll learn how to support behavioural readiness, participate in site visits and walkthroughs, and endorse workplace etiquette principles. You’ll also gain strategies for reviewing communication and technology updates, and coordinating with project and change teams to address risks and alignment gaps.
By the end of this course, you will:
- Monitor engagement activities and readiness indicators across teams
- Participate in interviews, site visits, and walkthroughs that inform governance
- Evaluate technology updates and their alignment with user experience
- Support the communications strategy and message cadence
- Identify behavioural un-readiness and sponsor readiness initiatives
- Endorse and promote workplace etiquette and engagement principles
Topics Covered:
- Feel for the range of working capabilities of teams
- Interviewing PCG members and their Leadership Teams
- The PCG Site Visit
- Technology presentation for the PCG and Project Sponsor
- Communication Approach
- Personalisation of desktops and better currency for messaging
- Identifying Behavioural Unreadiness – Perceived Risks
- Behavioural Readiness – Educating in the Benefits
- Supporting the New Rules of Engagement - Etiquettes
- Leader Exchanges and Walkthroughs
Course Duration: Approximately 30 minutes
Access to Course: 7 days from date of purchase
