About This Course
The Planning Phase is where the PCG takes an active role in shaping how change and communication strategies are designed and delivered. In this course, PCG members learn how to align project language, confirm leadership involvement, and ensure consistent messaging across all business units.
You’ll explore how to ratify change champions, oversee communication programs, and identify what “success” looks like for behavioural adoption. You’ll also gain insight into reviewing readiness diagnostics, endorsing the Change & Communications Strategy, and supporting the rollout of training, technology, and etiquette initiatives.
By the end of this course, you will:
- Apply consistent workplace terminology to foster alignment and understanding
- Confirm who participates in change programs and nominate business leads
- Evaluate what success and risk look like in workplace change readiness
- Review and endorse communication and engagement approaches
- Support leadership engagement through simplified packs and clear messaging
- Monitor planning-phase deliverables including training, technology, and etiquette programs
Topics Covered:
- Learn the Best Language to Engage with Employees
- Substantiating Who Has Been Enlisted in the Change Program
- PCG to Agree to Nomination Callout to Business Units
- What Change ‘Success’ Does and Doesn’t Look Like
- Feel for the Range of Working Capabilities of Teams
- Communication Approach
- What the PCG Want to See Before Sign Off on the Change & Comms Strategy
- Endorsing the Pack to Share with the General Managers and Other Leaders
- Things Discussed in the Planning Phase
Course Duration: Approximately 30 minutes
Access to Course: 7 days from date of purchase
