About This Course
Once the relocation is complete, the real work begins. From guiding new occupants through neighbourhood walk-throughs to capturing feedback at sustainability checkpoints, this course explores how Facilities Managers anchor the employee experience during transition and long after the move. You'll discover how to prepare impactful welcome ceremonies, deliver meaningful cultural moments, and ensure the physical space continues to meet business needs.
You'll learn how to facilitate strategic reviews and lessons learned that influence the next cycle of workplace change. From aligning with Change Managers to crafting tailored induction programs and coordinating with Communications and People & Culture, this course gives you a framework for elevating service delivery and cultural alignment through post-move experiences.
By the end of this course, you will:
- Understand how to design and deliver effective neighbourhood walk-throughs.
- Learn best practices for coordinating welcome ceremonies and cultural inclusion.
- Support Day One experiences through ergonomic and IT demos.
- Collaborate on Change Sustainability Workshops to assess adoption success.
- Capture and present lessons learned across space, technology, and engagement.
- Evaluate FM-led programs’ contribution to long-term workplace ROI.
Topics Covered:
- Day 1 Experience
- Welcome Ceremony
- Lessons Learned Input
- Change Sustainability
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
