About This Course
Facilities Managers play a pivotal role in workplace transformation projects—from project initiation and stakeholder workshops to spatial planning and relocation coordination. This course offers a detailed walkthrough of the FM’s evolving role across the project lifecycle. As a Workplace Services Stream Lead, the FM is responsible not only for supporting the business operationally but also for driving strategic alignment, spatial efficiency, and end-user adoption.
You'll explore how to embed FM practices into broader change initiatives, partner with Change Managers and Project Directors, and prepare for major milestones like the block and stack process and open house site visits. Learn how to manage project reporting, support change agent nominations, contribute to announcements, and engage with space planning technologies—all while keeping the employee experience at the forefront.
By the end of this course, you will:
- Understand the FM’s role as a core workstream lead within a workplace project.
- Learn how to support early engagement, site communications, and readines.
- Gain knowledge on block and stack methodologies and business engagement.
- Identify how to track ROI through space, tech, and adoption metrics.
- Explore FM contributions to project chartering, stakeholder updates, and change agent strategy.
- Manage content strategy for intranet publishing and BAU transition planning.
Topics Covered:
- The Initiation Phase of the Project
- What’s the FM’s Role in The Workplace Project?
- Where do you Fit in the Project Org Chart?
- Typical Project Responsibilities
- Understanding the Project Charter
- Embracing the Workplace Strategy and the Project Objectives
- What are the Return on Investment Factors (ROI) that the FM will Look Out for?
- Announcements
- Findings from Workshops and Engagement Exercises
- National Property Update
- The FM lead joining the Project Working Group
- Activities Reported to the PWG
- Nominations of the Change Agents
- Staff Forecasts - Accommodation Forecast-stakeholder Matrix Input
- Administration and Authoring Rights
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
