About This Course
When introducing employees and executives to a new workplace under construction or fit-out, a Facilities Manager must coordinate detailed site visits that align with safety, timing, and stakeholder communication strategies. These visits—ranging from Leadership Open Houses to large-scale employee tours—serve as essential onboarding experiences, bridging the gap between project vision and real-world operations.
You'll learn how to manage pre-visit requirements such as lease execution, landlord waivers, and safety protocols; design engaging tour experiences tailored to leadership and general staff; and coordinate logistics including registration, transport, and communications. From developing visit programs and safety inductions to creating brochures and communicating successes, this course equips FM and project leaders with everything needed to plan, deliver, and report on a professional site visit rollout.
By the end of this course, you will:
- Understand the lease and insurance requirements before scheduling site tours.
- Coordinate leadership open houses and employee visits with maximum visibility.
- Apply safety planning, site induction, and visitor protocols effectively.
- Manage registration processes across platforms like SharePoint or LMS.
- Create brochures and communications that build excitement and clarity.
- Organise support services like buses, catering, photography, and housekeeping.
- Report visit engagement and successes to the Project Director and Project Control Group (PCG).
Topics Covered:
- Is the Lease Executed?
- Open House for Leadership Teams
- Safety Concerns
- Program for Review and Approval
- Organising Transport
- Communicating the Event
- Registration for the Open House/Site Visits
- Developing the Brochure
- Organising a Photographer
- Housekeeping
- Communicating the Successes
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
