About This Course
Choosing the right workplace communication tools is a vital step in delivering a successful project. Whether you’re sending a one-off announcement or managing ongoing updates, the tools you select will shape how clearly and effectively your team receives key information. This course provides a structured approach to identifying, preparing, and gaining approval for communication tools that match your project’s scale and needs.
You'll explore how Change Managers and project teams use different modes and tools—like email updates, stakeholder briefings, or dashboards—to support regular, timely, and transparent messaging. You'll also learn how an Engagement Plan outlines which communications are needed for which groups, ensuring that employees always understand what’s happening and what’s expected of them.
By the end of this course, you will:
- Identify and categorise communication tools used in workplace projects.
- Understand when to apply one-time vs. ongoing communication methods.
- Align tools with audience needs and communication objectives.
- Gain insight into the approval process for communication tools.
- Apply communication principles of regularity, timeliness, and transparency.
- Support change initiatives with clear, stakeholder-driven messaging.
Topics Covered:
- Communication Needs
- Who’s Involved
- Frequency of Comms
- Communication Channels & Tools
- Spoken Tools
- Written Tools
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
