About This Course
A well-executed building inspection is a powerful opportunity to influence leasing decisions. As a Commercial Property Manager, you're not just showing a space—you’re curating an experience that reflects both the value of the property and the professionalism of the landlord’s team. Every detail matters, from coordinating arrival times and managing logistics to presenting the premises in its best light and ensuring all visitors feel welcome and informed.
You'll learn how to prepare thoroughly for inspection day, collaborate with Tenant Representatives, and navigate challenges such as unfamiliar guests, tight schedules, and varying energy levels. You'll explore how to share local knowledge, highlight building features effectively, and avoid overselling. The course also covers the importance of follow-up and how to maintain momentum after the visit—ensuring your property stays front-of-mind when decisions are made.
By the end of this course, you will:
- Know how to plan and lead effective building inspections.
- Understand how to manage tenant and stakeholder expectations.
- Learn how to highlight key property features without overselling.
- Provide timely follow-up and landlord updates post-inspection.
- Build trust, rapport, and long-term leasing opportunities.
Topics Covered:
- Take 1 - What are the Challenges of the Day Ahead
- Take 2 - How Can The Day Go Smoother For All
- Take 3 - The Day of Building Inspections
- Take 4 - Everything Set Out To Be Achieved was Achieved
Course Duration: Approximately 20 minutes
Access to Course: 7 days from date of purchase
